We take pride in creating your custom product with care and precision. As each item is made specifically for you—whether personalised or not—we are unable to offer refunds or exchanges.
To ensure everything is just right, please double-check all details, including sizes, spelling, and any personalisations, before placing your order. Once submitted, your order goes straight into production and cannot be changed or amended.
While we’d love to assist with every request, Deploy cannot take responsibility for any errors in the information provided in your order. If you have any questions or need help before ordering, our team is here to assist!
Once the product has been manufactured, we use Australia Post for all deliveries. Select either standard shipping (2-5 days) or express shipping (1-3 days).
Orders are dispatched from our Sydney warehouse.
All custom products take 15 business days to manufacture. There is no option to fast track the manufacture time of any custom products.